Technical Team

Technical Facility Management

The role of Technical team in Facility Management services is as per below:

• Ensuring all Electrical & Mechanical equipment/system is working under normal condition. 
• Attending breakdowns & complaints related to E&M system. 
• Vendor management. 
• Providing building maintenance general services,
• Managing and optimizing all costs related to technical building operation,
• Ensuring the performance of all mandatory actions related to the building operation.

Equipment/ Systems which are need to be handle by Technical Team:

• Electrical equipment ( LT panel, APFC panel, Breaker, UPS & other electrical equipment) 
• heating, ventilation, air conditioning equipment, ( All types of AC) 
• plumbing and Carpentry work,
• fire and Life Safety equipment ( FAS, CCTV, PA, FM200, WLD) 
• mechanical and industrial equipment. 

Role & Responsibilities of Technical services:

• To ensure overall maintenance and management of the site including infrastructure, common assets and services and equipment s like DG system, HVAC system, elevators and escalators, BMS, HT and LT panels, APFC panels, server rooms, data center, UPS and VFD (variable-frequency drive), pumping system, WTP,STP, fire alarms, hydrant systems, switch yard, digital application etc.
• To ensure the people management at site - selection, site induction, attendance, discipline, leave, registers.
• To ensure that AMC schedules, renewals are followed. All maintenance is carried out as per schedule and service reports are kept properly.
• To plan, forecast and execute, all the PPM / shutdown schedules in co-ordination with site team.
• To maintain documents on monthly, quarterly, half yearly, yearly basis for planned preventive maintenance of equipment s as per the audit standards.
• To identify, suggest and implement avenues for cost control, savings - maintenance, operational and energy.
• All material and equipment maintained as per 5S and Kaizen principles.
• To report all incidents within 24 hours of occurrence along with incident report to reporting manager / client.
• To ensure timely closure of any breakdowns and report to the concern.
• To ensure effective implementation of best safe work practices to maintain a high awareness of safety among all site staff.
• To lead a team of housekeeping / guest relations/ helpdesk and other site personnel and allocate shifts (wherever applicable).
• To ensure the cleaning, disinfection, sanitization as per the schedule to maintain highest hygiene standards at the premises.
• To take periodic rounds of the building for the inspection and modification of systems/procedures and note any shortcomings and plan to fix the same immediately.
• To ensure the adherence of the SOP s related to any emergency scenario (e.g. COVID19).
• To prepare and execute duty roster for all site staff.
• To prepare annual budget for the support services at site.
• To provide recommendations for the disposal, conversion or upgrade of the equipment.
• To ensure monthly bills are submitted to client as per SLA / agreement and timely collection of payment.
• To ensure all client complaints / queries are addressed within the TAT.
• To maintain periodic reports and documents as per site requirements.
• To ensure invoices being raised in coordination with the operations and commercial team within the stipulated time period. Vendor invoices need to be certified as expected by the client.
• To maintain professional relationship within vendor team and vendors deployed on site to obtain cooperation and synergy of delivery module.
• To carry out vendor performance evaluation on monthly basis and maintain score card for SLA tracking and necessary action for improvement.
• To monitor and control attrition / absenteeism of vendor staffs and make necessary arrangements to manage shortfall.
• To coordinate with vendors, checking and submitting invoices for timely pay-out.
• To coordinate for timely pay-out of vendor staff salaries.
• To organize and coordinate formal monthly meetings with the client and vendors.
• To maintain and submit attendance and overtime details as per SOP.
• To maintain statutory registers at site like muster roll, overtime register, register of fines and deductions etc.
• To liaison with statutory authorities and municipal departments for permission, licenses etc.
• To prepare and analyses various site reports like DSR, MMR, QBR etc and identify loopholes to avert crisis.
• To maintain and update database, feedback, MMR from vendors, statutory / technical compliances are met by vendors as per deliverables.
• To ensure site profitability.
• To maintain and keep records of Petty cash.
• To ensure adherence to company and client policies and SOPs.

To understand how below systems are work, click on it.

    1) Electrical System

    2) HVAC System

    3) Fire & Safety System

If you have any questions regarding technical facility then mail us on abhijack143@gmail.com we will help you. 

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